Refund Policy

At antivirusreviewer.online, we strive to ensure customer satisfaction with every purchase. This Refund Policy outlines the terms under which refunds may be issued for products purchased from our website.

1. Eligibility for Refunds

Refunds may be requested under the following conditions:

  • The item received is defective, damaged, or significantly different from the description.
  • A software activation code is invalid or fails to work after legitimate installation attempts.
  • You cancel a physical product order before it is shipped.

2. Non-Refundable Items

Please note that certain products are non-refundable, including:

  • Opened or used antivirus software, unless proven defective.
  • Digital products or software downloads after the activation code has been delivered.
  • Printers or hardware that show signs of physical damage caused after delivery.
  • Any items returned without prior authorization.

3. Requesting a Refund

To request a refund, please contact our customer support team at [Insert Contact Email] within 7 days of receiving your product. Your request should include:

  • Your order number
  • The product name
  • A clear explanation of the reason for the refund
  • Photos or screen captures (if applicable)
Refund requests will be reviewed and processed within 3–5 business days.

4. Return Process for Physical Products

If a return is approved, you will be provided with instructions on how to return the item. You may be required to ship the product back in its original packaging. The customer is responsible for return shipping costs unless the return is due to a fault on our part (e.g., incorrect or defective item).

5. Refund Method

Approved refunds will be issued to the original payment method used at the time of purchase. Depending on your bank or credit card provider, it may take 5–10 business days for the refund to appear in your account.

6. Late or Missing Refunds

If you haven’t received a refund after 10 business days, please:

  • Double-check your bank account
  • Contact your credit card company or bank
  • Contact us at info@antivirusreviewer.online for further assistance

7. Exchanges

We do not offer exchanges. If you are unhappy with a product, please request a refund and place a new order.

8. Contact Us

If you have any questions or concerns regarding this Refund Policy, please contact us.